E-commerce, distance selling

The age of computers and the internet paved the way for entrepreneurship with the creation of online stores and online sales. These stores and the sale of products and services via the internet are subject to a set of European and national rules concerning consumer protection, protection of personal data, law of sale, warranties, applicable laws (if sales are addressed and abroad) and other issues that need to be regulated in order to ensure the smooth operation of the store and customer satisfaction. The website of an online store must be useful and contain all the necessary information in order to have transparency in concluding transactions. This way the consumer will be able to be sure that he will not lose his money and will not suffer in case he buys something that may not satisfy him. Therefore, during the establishment of such a store, questions arise about which law will be applied, what are the obligations towards the state, if it should be registered in a register, how and when the payment and debit of the customer will be made, in how many days can the products be delivered according to the law, what will be the return policy, how will the protection of personal data be ensured, whether a record will be kept and what are the obligations towards the Personal Data Protection Authority, how will the validity of the legal act be ensured etc.

Our Firm is able to offer the necessary directions and information for the creation of e-shop stores.